Duplicate products created during import

Stockeo includes built-in mechanisms to prevent duplicate product creation during imports by matching incoming products with existing items in your store. However, certain configuration choices, such as vendor/product tag filters or SKU prefixes, may affect the matching process and cause products to be imported as duplicates if not configured correctly.

Vendor and Product Tag Filters

Before importing products, Stockeo creates a snapshot of the products and variants in your Shopify store to determine which items should be updated and which should be created.

When vendor or product tag filters are configured, only products matching those filters are included in the snapshot. If a product from the supplier's feed already exists in your store but does not have the required vendor or product tag assigned, Stockeo will not recognize it as an existing product and will import it again, creating a duplicate.

To prevent duplicates:

• When using vendor or product tag filters, ensure that the automation is configured to assign the same vendor or product tag to newly imported products. Make sure the Fixed value option is enabled.

Correct setup of fixed vendor settings and filtering in Stockeo to ensure proper product matching during import

• If some products from the supplier already exist in your store, ensure that all of them have the vendor or product tag specified in the automation filters.

Product Vendor field in Shopify

SKU Prefixes

If products from the supplier's feed already exist in your Shopify store and their SKUs match the SKUs in the feed, adding a SKU prefix in the automation can result in duplicate products being created.

When a SKU prefix is configured, Stockeo matches products only against SKUs that already include the prefix.

Configuring a SKU prefix in Stockeo to modify imported product SKUs

Existing products without the prefix will not be recognized as matches, causing the same products to be imported again with the prefixed SKUs.

To prevent duplicates:

• Do not add a SKU prefix if matching products already exist in your store without that prefix.

• If a SKU prefix is required, ensure that the existing products use the same prefixed SKU format before running the import.