# FTP(S)

Stockeo can connect to an FTP server to automatically retrieve feeds from your supplier. Three protocols are supported: FTP, FTPS, and SFTP.

## Connection Setup <a href="#connection-setup" id="connection-setup"></a>

<figure><img src="/files/zMVg3XQOHPaugQKkZh9j" alt="Configuration screen showing Stockeo feed source settings for an FTP channel"><figcaption><p>Stockeo feed source configuration for FTP channel</p></figcaption></figure>

#### Protocol <a href="#protocol" id="protocol"></a>

Choose `ftp://`, `ftps://`, or `sftp://`. Changing the protocol automatically updates the default port.

<table><thead><tr><th width="105">Protocol</th><th width="548">Description</th><th>Default port</th></tr></thead><tbody><tr><td><strong>ftp://</strong></td><td>Standard, unencrypted FTP. Credentials and file data are transmitted in plain text.</td><td>21</td></tr><tr><td><strong>ftps://</strong></td><td>FTP over TLS (encrypted). Stockeo handles both explicit and implicit TLS automatically. If your server uses a self-signed certificate, enable the A<strong>ccept self-signed certificate</strong> option.</td><td>990</td></tr><tr><td>sftp://</td><td>SFTP over SSH — a completely separate protocol from FTP/FTPS. Supports <strong>password</strong> and <strong>private key</strong> authentication.</td><td>22</td></tr></tbody></table>

#### Host <a href="#host" id="host"></a>

Hostname or IP address of the server (e.g. `files.example.com`).

#### Port <a href="#port" id="port"></a>

Port number. Defaults: `21` for FTP, `990` for FTPS, `22` for SFTP.

#### Accept self-signed certificate <a href="#accept-self-signed-certificate" id="accept-self-signed-certificate"></a>

FTPS only. Enable this option if the server uses a self-signed TLS certificate.

#### Username <a href="#username" id="username"></a>

Your FTP/SFTP login name.

#### Password <a href="#password" id="password"></a>

Password for FTP, FTPS, and SFTP with password authentication.

#### Private Key <a href="#private-key" id="private-key"></a>

SFTP with private key authentication only. Paste the full contents of your OpenSSH private key (beginning with `-----BEGIN OPENSSH PRIVATE KEY-----`). The server must have the corresponding public key in its `authorized_keys` file.

#### File path <a href="#file-path" id="file-path"></a>

The **File path** field tells Stockeo where to look for product feed. It supports three formats, each producing different processing behaviour.

**Static path**

A fixed path to a single file.

```
/inventory/stock.csv
```

Stockeo checks whether the file has been **modified** since the last run. If the file has not changed, it is skipped and the run is recorded as `File has not changed since last run`. If it has changed, the file is downloaded and processed.

**Wildcard path**

A path with `*` or `?` wildcards in the filename.

```
/inventory/stock_*.csv
```

Stockeo lists the directory and matches all filenames against the pattern (case-insensitive). For each matching file it checks the modification time and only processes files that are newer than the previous run. Multiple files can be processed in a single run.

### Firewall Whitelist <a href="#firewall-whitelist" id="firewall-whitelist"></a>

Stockeo connects to your FTP server from a fixed IP address. If your supplier's server is protected by a firewall, you or your supplier will need to whitelist the following IP:

```
138.197.226.212
```

Pass this address to whoever manages the FTP server so they can allow incoming connections from it.

### Connecting and Testing <a href="#connecting-and-testing" id="connecting-and-testing"></a>

After filling in all fields, click **Connect**. Stockeo will establish a connection to the server and save the credentials.

If the file is not found at the given path, the connection still succeeds but a warning is shown next to the **File path** field. You can proceed with saving and Stockeo will look for the file again at the next scheduled run.

Once connected, the **Edit** button appears and all fields become read-only. Clicking **Edit** unlocks the fields so you can update the connection details.


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